Shipping & Delivery

Shipping at a glance

  • Free shipping on all orders over $99.
  • $19.99 UPS Ground on orders under $99. Faster UPS options are available at checkout.
  • Orders typically arrive within 2–7 business days.
  • An adult 21 or over must sign for every delivery.

Where we ship

We currently ship to: Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

We are not able to ship to Alaska, Arkansas, Hawaii, Michigan, Mississippi, Montana or Utah.

Age confirmation and delivery

By using this website and making a purchase, customers confirm they are at least 21 years of age, accept our Terms of Service, and acknowledge that someone 21 or over must be present for delivery to be completed.

Delivery to PO Boxes, military bases or postal forwarding locations (such as UPS/FedEx stores, USPS or Walgreens) is not available and may result in a delayed shipment until a new address is provided, or a failed delivery and return to sender. Please note that we do not offer refunds for orders returned due to address issues or because an adult was not present for delivery.

Shipping information

  • Orders typically arrive within 2–7 business days.
  • Free shipping on all orders over $99. Orders under $99 ship UPS Ground for $19.99.
  • Tracking information is emailed once your order has been packed. Customers are responsible for providing accurate address information and for tracking and planning for their delivery (adult signature required).
  • Orders placed during the peak holiday season, on presale, or for items on backorder may take longer to process and ship.
  • We use a network of local carriers, which can cause tracking inconsistencies. Tracking may not update until the final carrier in your state receives the shipment at its delivery depot.
  • Carriers typically deliver Monday to Friday, 8am to 9pm. Weekend-only deliveries are not available.
  • Tip: we recommend shipping to an unsecured address where someone 21+ is available throughout the day. Security gates can prevent delivery and count as delivery attempts.

Cancellations, refunds and returns

All sales are final – no returns or exchanges. If you need to change your order, please contact info@shankyswhip.com within 2 hours of purchase. Our team will make every effort to accommodate your request where possible.

Order changes: we are unable to update addresses or cancel orders once labels have been printed or while orders are in transit. Requests made after purchase cannot be guaranteed, and additional fees may apply.

Delivery attempts and reshipment: carriers may make up to three attempts to deliver with an adult signature (the number of attempts may vary). If an order is returned because of an invalid or incorrect address, a security gate, or unsuccessful delivery attempts, there is a $20 fee to reship the order. We do not offer refunds on returned orders. Please note we are charged $20 for the return shipping and a further $20 if you choose to reship; the $20 reship fee covers the shipping cost of your order.

Missing or damaged items

  • If an item is missing or damaged on delivery, please report it within 10 days of delivery. Photos are required, showing the item(s), the packaging and the invoice from the shipment.
  • We will offer a replacement, subject to availability, or a refund for missing or damaged items.
  • Unless the item was sold as a Limited Edition, minor cosmetic damage may not be covered and may not be eligible for a refund or replacement.
  • If your package was not delivered, or was damaged in transit, please report it within 30 days of the shipping date. After 30 days we are no longer able to offer a refund or replacement.
  • Photos are required for any claim of damage or leaks. Please contact info@shankyswhip.com to file a claim.

Who fulfils your order

Shanky's Whip is not a licensed beverage alcohol retailer. All alcohol orders placed on this website are managed by an independent technology provider, Bottle Nexus, and processed and fulfilled by licensed alcohol retailers. The offer to sell alcohol is made by the retailer, you pay the retailer, and the retailer fulfils and delivers your order. Your payment will show the licensed retailer's name on your bank statement. Please also review Bottle Nexus's terms. This arrangement is not meant to facilitate any improper furnishing of inducements by any manufacturer, importer, supplier, wholesaler or distributor of alcohol to any retailer of alcoholic beverages, or any improper exclusionary practices by any alcohol beverage licensee. This service may be limited or unavailable in some places due to local law or other restrictions. We do not sell to anyone under 21 years of age.

Any other questions? Contact us at info@shankyswhip.com.